Shipping policy

Shipping Policy

At I.C.W, we ensure that every order is handled with care and delivered securely. Below, you’ll find all the essential details regarding our shipping process.

Processing & Handling

Order Processing Time: Orders are processed within 2-5 business days after payment is confirmed.

Authentication & Quality Check: Every item undergoes a thorough authentication and quality check before being shipped.

Shipping Options & Delivery Times

We offer secure and reliable shipping worldwide with trusted carriers. Estimated delivery times:

Domestic Shipping (Within Europe): 2-7 business days
International Shipping: 5-20 business days (subject to customs clearance)

Customs & Delays: International orders may experience delays in customs, which can add an additional 1-7 days, depending on the country.

Your tracking number will be sent to you via email. If you encounter any issues, please feel free to contact us.

Shipping Costs & Duties

Shipping rates are calculated at checkout based on destination and package weight.

International Orders: Customs duties and taxes may apply depending on your country’s regulations. These fees are the responsibility of the buyer.

Lost, Stolen, or Delayed Shipments

We are not responsible for lost, stolen, or delayed shipments caused by the carrier. However, if you experience an issue, don't hesitate to get in touch with our support team, and we will assist you in resolving the matter with the shipping provider.

For any shipping inquiries, please reach out to: support@icon-wardrobe.com

We appreciate your trust in I.C.W and look forward to delivering exclusive luxury fashion straight to you.